Shipping policy

Shipping Policy

Thank you for shopping at Claws and Paws Pets! Here's everything you need to know about shipping your order. We currently ship only to the contiguous United States (the lower 48 states) and Washington, D.C.

Processing Time All orders are processed within 1-3 business days after payment is confirmed.

Shipping Times

• United States: 5-10 business days
• Please note that delivery times may vary depending on your location and product availability.

Shipping Costs Shipping costs are calculated at checkout based on your location and order size.

Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

Delays Occasionally, shipping may take longer due to high demand, weather, or carrier delays. We appreciate your patience!

Lost or Damaged Packages If your order arrives damaged or doesn't arrive at all, please contact us within 7 days of the expected delivery date at mailto: clawsandpawspets@protonmail.com we'll work with our supplier to resolve it quickly.